Contact
Write, call or visit.
We answer every inquiry promptly, in the order it arrives — 9 AM to 6 PM, Monday to Saturday.
Shipping
How your boards reach you.
What does shipping cost?
Standard shipping is always free across India. Fast shipping is available for most PIN codes and is priced at checkout by PIN code and order value.
When will my order ship?
Orders are processed within 1–3 business days (excluding weekends and holidays). You’ll get an email with a tracking number — allow 48 hours for tracking to activate.
Do you ship internationally?
Not at this time. We also can’t deliver to P.O. boxes.
My order hasn’t arrived.
If it hasn’t arrived within 15 days of the shipping confirmation, email pcbfactory.in@gmail.com with your name and order number and we’ll look into it.
Returns & refunds
If something isn’t right.
Can I return an item?
Request a return within 7 days of delivery by emailing your Order ID, the items and the reason. Items must be unused, in original condition and packaging. Returns sent without approval can’t be accepted.
What can’t be returned?
Raw materials such as copper-clad (CCL) boards, custom or personalised orders, and sale or clearance items marked non-returnable.
It arrived damaged or wrong.
Email photos and your order number as soon as possible. For damaged, defective or incorrect items we provide a prepaid label or arrange pickup.
How are refunds paid?
To your original payment method, within 7 business days of approval. Original shipping is non-refundable unless the item was faulty, damaged or incorrect.